TERMS AND CONDITIONS

Loddon Visitor Information Centre
24 Wilson Street | PO Box 21
Wedderburn VIC 3518
W: www.loddon.vic.gov.au 
E: loddonvisitorinformation@loddon.vic.gov.au
P: 03 5494 3489

Travel arrangements and prices detailed on www.visitloddonvalley.com.au are provided and coordinated by the Loddon Valley Visitor Information Centre. The Loddon Valley Visitor Information Centre has taken due care and responsibility to verify and check all information on www.visitloddonvalley.com.au as at time of compilation. However, as the relevant accommodation, dining, retail, attraction and tour operators on this website supply this information, it accepts no responsibility for any inaccuracy or incorrect descriptions contained within this website or information as so supplied. 

Sales of services as contained on this website are made by Bendigo Visitor Centre, only as an agent for the person, business or company providing the services. Bendigo Visitor Centre does not accept responsibility for any changes in price variation of services shown. All services and prices are subject to change without notice. 

All maps, photographs, illustrations and computer-based graphics are included for general purposes only and are not always indicative of the subject matter. Hotel room photographs (graphics) may not be specific to the actual room occupied. Maps are not to scale. 

Validity of Rates
All prices listed on this website are in Australian Dollars (AUD$). 

Accommodation costs are for room only and do not include transfer or breakfast cost unless otherwise stated. Prices are inclusive of the Australian Goods and Services Tax. Price over accommodation block out periods may alter from the prices advertised. Contact us for further details. 

Gold Medal Operators, payment is required at time of booking. 24 Hour on Request Operators, payment is due within 48 hours of receiving confirmation. Please proceed to our “Secure Payment” form to submit credit card details.
 
Cancellation Policy
Whilst Bendigo Visitor Centre provides a free booking service, cancellations of confirmed bookings (where payment has been made) will attract an AUD$27.50 (inc. GST) administration fee. This is in addition to the cancellation fee of the Service Provider/Operator. The Bendigo Visitor Centre reserves the right to offer alternative accommodation/tour of a similar stand in the case of overbooking or any other reason beyond our control. 

Special Conditions on Packages
Special conditions apply when booking packages. Package components including but not limited to: event tickets, tours and meals are non-refundable when the accommodation component of the package is cancelled. 

Tours
These operators reserve the right to alter itineraries at any time as a result of fire, flood, extreme weather conditions or any other circumstance beyond their control. 

Secure Pay – Bendigo Bank
Bendigo Visitor Centre Secure Payment Gateway is provided using The Bendigo Bank Group Website Payment Gateway.

The Bendigo Bank Group Website Payment Gateway uses high security levels, which are standard for Internet banking and large scale e-commerce sites and involve the use of 128-bit encryption. You can check the security level of a web page by clicking on your Internet browser's padlock or key icon. Encryption is the standard way of protecting your information as it is transmitted between you and Bendigo Bank. This involves converting the information into an unreadable code using a "key" (and also decoding it using this "key"). The longer the key, the more difficult it is for others to break the encrypted codes.