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We are COVID Safe


Covid Safe Update 13 July, 2022


The key points, relevant to theatre patrons and visitors to Bendigo Venues & Events:

  • Patrons are not required to show their vaccination status or check-in using the Service Victoria app when visiting our venues.
  • Mask-wearing is strongly recommended when indoors or in crowded settings and is mandatory if you are a close contact of a positive COVID case.

The team at Bendigo Venues & Events would like to thank our patrons for supporting our COVID Safe plan and our shared efforts in providing an environment where risk is minimised and performances can be enjoyed in comfort.

Again, sincere thanks – we look forward to seeing you at the theatre!



Our COVID Safe measures include:

Box Office


While the box office and ticket buying process remains unchanged, please note that our ticketing terms and conditions have changed to better support increased flexibility required for the venue and ticket-buyer due to COVID-19. The Gotix box office is open for phone and in-person counter enquiries 9am to 5pm Monday to Friday on 03 5434 6100. Online box office services are available at all times at




Please read the information on your ticket carefully.  It will include the performance date and time, as well as indicating the door you must access the auditorium.  Please note that additional information could be sent separately to ticket holders via phone, email or SMS message, indicating times we will be allowing access to foyers and/or auditoriums, specific entry and exit doors you might need to use, and other details relating to our COVID Safe Plan.



We have developed our COVID Safe Plan, we have trained our staff and we are ready (and excited!) to welcome you to our theatres and venues. We rely on your support and cooperation to maintain a protected environment and remind all visitors to comply with signage and staff directions at all times.




1.    Foyer bars will be open prior to the performance and during interval.
2.    Wearing face masks is no longer mandatory for entertainment venue patrons, performers, or workers, except for events of over 30,000 people.
3.    Cloaking services will not be available. We ask that you do not bring large or bulky items to the theatre

The team at Bendigo Venues & Events looks forward to welcoming you to the theatre!

Physical distancing

Practice physical distancing 

In foyers and while entering and exiting venues, please maintain a distance of 1.5m with other patrons.


Practise good hygiene

Hand sanitisation stations are placed in prominent locations in the foyers of our venues.  We encourage theatre patrons to practise good personal hygiene at all times.

Safe hygiene


Venue Cleanliness 

We are undertaking additional cleaning and disinfecting of theatres and foyers before, during and after performances

Your Health


Your Health

We expect theatre patrons arriving at our venues are well and able to comply with all safety measures in our COVID Safe Plan. If you’re experiencing any COVID symptoms, even if they are very mild, you must remain at home and contact the box office to arrange a refund or exchange.  BV&E staff may require theatre patrons to leave the auditorium and/or the venue at any time, should it be determined by management that a patron appears unwell and/or the comfort of other theatre patrons is negatively affected.  (A full refund will be provided in these circumstances.) 

















For the latest public health updates
Visit or call the Coronavirus Hotline 1800 675 398.



View our COVID Safe Plan

BV&E acknowledges the Dja Dja Wurrung and Taungurung Peoples as the traditional custodians of the lands where our venues stand and where we share stories through art and culture.

We acknowledge and pay respect to their Elders past present and emerging.